+255 738 044 414 commercial@nidc.co.tz
Note : We help you to Secure your Data

1. Introduction

The National Internet Data Center (NIDC) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nidc.co.tz or use our services.

By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Company information and job title
  • Service application details
  • Feedback and communications

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage and performance
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used for advertising and personalization

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our services
  • Process service applications and requests
  • Communicate with you about our services
  • Improve our website and user experience
  • Analyze website traffic and usage patterns
  • Comply with legal obligations
  • Protect against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in website operations
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions
  • Consent: When you have given explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication
  • Staff training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Objection: Object to processing of your data
  • Cookie Preferences: Manage your cookie settings

7. Cookie Management

You can control cookies through your browser settings or our cookie consent tool:

  • Accept all cookies for full functionality
  • Select specific cookie categories
  • Reject non-essential cookies
  • Change preferences at any time

Note that disabling certain cookies may affect website functionality.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Service applications: 7 years for compliance purposes
  • Website analytics: 2 years
  • Marketing communications: Until you unsubscribe
  • Legal requirements: As required by applicable law

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new policy on this page
  • Updating the "Last Updated" date
  • Sending email notifications for significant changes

Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

National Internet Data Center (NIDC)

P.O. Box 31611
1 Wizara Close
14112 Mikocheni
Dar es Salaam, Tanzania

Email: commercial@nidc.co.tz

Phone: +255 738 044 414 / +255 222 926 402

13. Compliance

This Privacy Policy complies with applicable data protection laws, including:

  • Tanzania Data Protection Act
  • General Data Protection Regulation (GDPR)
  • Industry best practices and standards